Return your order

Eligible return or exchange requests must be raised within 48 hours of delivery and are subject to the conditions and approval set out in our Return & Refund Policy. Enter the email address used for your order and your order number below to begin. Approved returns qualify for free pickup; please do not self-ship an item unless our team instructs you to.

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Suggested Questions

When must I request a return or exchange? What condition must a returned product be in? Can I return an item because I changed my mind? How do I request a return or exchange? Is return pickup free, and can I self-ship an item? What if an item is damaged, defective or incorrect? Can sale or discounted products be returned? When and how will I receive an approved refund?
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