SHIPPING POLICY
Welcome to Grey Exim! We are committed to providing a seamless shopping experience, including efficient and reliable shipping services across India. Please review the shipping policy below before placing your order.
ORDER PROCESSING & DELIVERY TIMELINE
At Grey Exim, products are processed on the same date of placing the order, and are typically delivered to your location within 5 to 7 working days, depending on your shipping address and courier availability.
SHIPPING COVERAGE
We ship across India through trusted delivery partners such as IndiaPost, DTDC, Delhivery, DHL, and other region-specific courier or transport services to ensure efficient and secure deliveries.
SHIPPING CHARGES
Shipping charges, if any, will be calculated and displayed at checkout, based on your order total and delivery location. Occasionally, free shipping promotions may be available and will be clearly mentioned on the website.
PAYMENT BEFORE DISPATCH
All orders are dispatched only after receiving full advance payment. We accept secure online payments through PayU, UPI, Net Banking, Debit/Credit Cards, and more.
TRACKING YOUR ORDER
Once your order is shipped, you will receive a tracking number and link via email or SMS to track your package’s journey. If you face any issues with tracking, our customer care team is always available to help.
DELIVERY DELAYS
While we strive to deliver your products within the promised timeframe, delays may occur due to weather, transport strikes, or other unforeseen circumstances. We appreciate your patience in such cases.